Bobcat Miner 300 Quick Start Guide


This is a quick guide to help you have an understanding of Bobcat Miner 300.

Before Bobcat Miner 300 Powering Up

Please connect your Bobcat Miner 300 to the internet via Ethernet before powering it up for the first time so that it will receive the latest Over The Air (OTA) firmware updates before you begin onboarding your Hotspot.

What you should do

  • Place Bobcat Miner 300 indoor
  • Opt to use Ethernet for connection stability
  • Gently screw on the included stock antenna
  • Connect the antenna first before powering on Hotspot

What you shouldn’t do

  • Put Bobcat Miner 300 outside in heat or cold
  • Install upgraded antenna directly to the connector
  • Reboot the Bobcat Miner 300 excessively
  • Turn the Bobcat Miner 300 around the antenna cable
  • Open the Hotspot

What do the Bobcat Miner 300 LED Colors Mean?

Red: Hotspot is booting.
Yellow: Hotspot is powered on but it’s not connected to internet.

Note: You should contact customer support if the LED light is consistently yellow for days, yet your internet connectivity is stable. Check your internet connectivity if the LED light switches between yellow and green consistently. Do not worry if the LED light is temporarily yellow, but can turn back to green on its own.

Blue: In Bluetooth mode. Hotspot can be paired with using the Bobber App.
Green: Hotspot is running normally.

For an in-depth breakdown of LED indicators, see our article Meaning of Bobcat Miner 300 LED Colors

Switching from WiFi to Ethernet

To switch your Hotspot’s internet connection from WiFi to Ethernet, plug the Ethernet cable into the port on the Hotspot and plug the other end into your router. Then, reboot your Hotspot and it will automatically make the change to using Ethernet.

Bluetooth is On, but the Hotspot Cannot Pair

Turn off your cell phone’s Bluetooth and reboot your Hotspot. Wait for one minute and turn your cell phone’s Bluetooth back on before trying the process again.

Bluetooth Button is Held Down but the LED Doesn’t Turn Blue

Using the pin to press through the BT button can sometimes be tricky. Make sure the pin is
positioned on the button and the button is depressed for five seconds. If it does not work, try rebooting your Hotspot. If still not working, there may be an issue with the Helium Miner software which can cause issues with Bluetooth pairing. Submit a ticket to us here and support will investigate the issue.

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