What To Do When The Bobcat Miner 300 is Offline

What To Do When The Bobcat Miner 300 is Offline

The Bobcat Miner 300 is a popular choice for mining Helium (HNT) cryptocurrency. However, encountering an offline Bobcat Miner 300 can be frustrating. In this blog post, we will explore the possible reasons for the offline status and provide troubleshooting steps to get your miner back online.

First Time for Bobcat Miner 300 to Power On

After a new Bobcat Miner 300 has been powered on by a user for the first time and has been activated, it might take a few days for a miner to become synchronized with the official chain block.

However, for several hours after completion, the Miner’s position will not be updated on the Helium Explorer map. In this instance, the user needs to exercise more patience and make sure the hotspot has been operational for at least one to two days before performing a status check.

Bobcat Miner 300 is Powered Off for a Long Time

It should take some time for the hotspot or LoRa WAN gateway to synchronize with the block again after it has been in an offline status for a sizable amount of time; as a result, you should wait for a longer amount of time.

No Activity

Your Bobcat Miner 300 may appear as offline or inactive on the Helium Explorer and in monitoring tools like the Web Dashboard of the Bobber App if there has not been any Proof of Coverage activity (Beacons or Witnesses) for a while. To check that your Bobcat Miner 300 is online and error-free, access the Diagnoser page. Try restarting the Hotspot if all appears to be well. To enable Proof of Coverage activity, make sure you are in a location where there are other Hotspots within RF signal range.

Read more: Meaning of Bobcat Miner 300 LED Colors

Problem With Internet Connection

It’s possible that there is a problem with the internet connection provided to your Bobcat Miner 300. To fix the problem with your Bobcat Miner 300 if your internet connection is working for other devices, see our article on troubleshooting network issues.

Problems With Power

It’s highly likely that the hotspot lacks power if it’s not connected and the LEDs are not blinking. Check to see if the wall outlet is powering other devices, move the wall adapter to a different power outlet, or try an outlet in a different room of the house.

Problem With Your Bobcat Miner 300

If there is a problem with your Bobcat Miner 300 or the Helium Miner software installed on it, your Bobcat Miner 300 may also appear to be offline. Reset your Bobcat Miner 300 if you can reach the Diagnoser page. Send us a ticket here if you are having trouble accessing the Diagnoser page or if the reset doesn’t work to fix the problem.


Encountering an offline Bobcat Miner 300 can be resolved by carefully checking the power connection, network connectivity, and miner configuration. Additionally, ensuring that the miner’s firmware is up to date and performing restarts or resets can often resolve the issue. If all else fails, don’t hesitate to contact the manufacturer’s customer support for expert assistance. Happy mining!

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